Your use of product and/or services (hereinafter referred to as “Services”) offered by Rummybank and/or its partners, subsidiaries, affiliates and associates (hereinafter referred to as “Rummybank ” or “We” or “Us” or “Our”) through the website www.rummybank.com (hereinafter referred to as “Website”) is subject to the following terms of service (hereinafter referred to as “Terms”)
Any/every user is required to read all the terms carefully before using our services. All the terms are binding on all the users, who can avail our services only when they are complying to the terms at all times. Users are also required or considered to be fully aware of all the updated or modified or published terms.
In an event where one or more of our terms are determined to be invalid, unlawful for any reason by a judicial or quasi-judicial body in India, the validity or enforceability of our remaining terms will not be affected as they will stay valid and binding on all users.
Any user who doesn’t accept our terms of services can or should stop the use of any feature of our website.
A person who is 18 or more years of age is eligible to use our services, however, if a person violates age restrictions, it’s his/her sole responsibility to bear the legal actions that might follow.
User is required to understand that our services are available only in India. We don’t offer our services in the states of Assam, Orissa, Telangana, Sikkim and Nagaland in India. We have the right to control the access to our services at all times, in all States in India. These terms of use shall be suitably modified to reflect changes in law/regulation/rule in any of the states in India and the user shall be notified of the same in the event of such change.
It is absolutely legal to play rummy in India as it falls under the ‘game of skill’ category which means the outcome of the game is dependent upon skills and not luck.
All tournaments, promotional games, practice games and cash games organized on the Website are collectively referred as “Games”. The rules applicable to each type of Game are provided on the Website.
“Cash Game(s)” are Games that require the participant to have a certain minimum cash balance in their user account to participate. All other Games offered on the Website are defined as Non-Cash Game(s).
RummyBank charges service charges for Cash Games, which may vary depending on the nature of the Cash Game and are subject to change from time to time. Non-Cash Games are offered free on the Website, but may be subject to entry restrictions in some cases. Service charges charged by RummyBank are inclusive of all applicable taxes, including Goods & Services Tax.
Any information provided by you to us, whether at the stage of registration or during anytime subsequently, should be complete and truthful.
You represent that you are 18 years of age or older to participate in any Cash Games and are also otherwise competent to enter into transactions with other users and RummyBank. You are aware that participation in the Games organized by us (“Activity”) may result in financial loss to you. With full knowledge of the facts and circumstances surrounding this Activity, you are voluntarily participating in the Activity and assume all responsibility for and risk resulting from your participation, including all risk of financial loss. You agree to indemnify and hold RummyBank, its employees, directors, officers, and agents harmless with respect to any and all claims and costs associated with your participation in the Activity.
You represent that you have the experience and the requisite skills required to participate in the Activity and that you are not aware of any physical or mental condition that would impair your capability to fully participate in the Activity. You further acknowledge that you are solely responsible for any consequence resulting from your participating in this Activity or being associated with this Activity or around this Activity. You understand that RummyBank assumes no liability or responsibility for any financial loss that you may sustain as a result of participation in the Activity.
You understand and accept that your participation in a Game available on the Website does not create any obligation on us to give you a prize. Your winning a prize is entirely dependent on your skill as a player vis-a-vis other players in the Game and subject to the rules of the Game.
You understand and agree that you are solely responsible for all content posted, transmitted, uploaded or otherwise made available on the Website by you. All content posted by you must be legally owned by or licensed to you. By publishing any content on the Website, you agree to grant us a royalty-free, world-wide, non-exclusive, perpetual and assignable right to use, copy, reproduce, modify, adapt, publish, edit, translate, create derivative works from, transmit, distribute, publicly display, and publicly perform your content and to use such content in any related marketing materials produced by us or our affiliates. Such content may include, without limitation, your name, username, location, messages, gender or pictures. You also understand that you do not obtain any rights, legal or equitable, in any material incorporating your content. You further agree and acknowledge that RummyBank has the right to use in any manner whatsoever, all communication or feedback provided by you.
You understand that the funds in your user account held by RummyBank do not carry any interest or return.
You shall not hold RummyBank responsible for not being able to play any Game for which you may be eligible to participate. This includes, but is not limited to situations where you are unable to log into your user account as your user account may be pending validation or you may be in suspected or established violation of any of the Terms.
You understand and accept that by viewing or using the Website or availing of any Services, or using communication features on the Website, you may be exposed to content posted by other users which you may find offensive, objectionable or indecent. You may bring such content posted by other users to our notice that you may find offensive, objectionable or indecent and we reserve the right to act upon it as we may deem fit. The decision taken by us on this regard shall be final and binding on you.
To use our Services, you will need to register with us on the Website.
By completing the online registration process on the Website, you confirm your acceptance of the Terms.
By registering on RummyBank, you agree to receive promotional messages relating to Tournaments & Bonus through SMS, Email, Call and Push Notifications. You may withdraw your consent by sending an email to service@rummybank.com. During the registration process, you will be required to choose a login name and a password in addition to providing some other information which may not be mandatory. Additionally, you may be required to give further personal information for your user account verification and/or for adding cash to your user account. You must give us the correct details in all fields requiring your personal information, including, without limitation, your name, postal address, email address, telephone number(s) etc. You undertake that you will update this information and keep it current.
You acknowledge that we may, at any time, require you to verify the correctness of this information and in order to do so may require additional documentary proof from you, failing which we reserve the right to suspend or terminate your registration on the Website.
Any information provided by you to us should be complete and truthful to the best of your knowledge. We are not obliged to cross check or verify information provided by you and we will not take any responsibility for any outcome or consequence as a result of you providing incorrect information or concealing any relevant information from us.
You understand that it is your responsibility to protect the information you provide on the Website including but not limited to your Username, Password, Email address, Contact Details and Mobile number. RummyBank will not ask for your user account login password which is only to be entered at the time of login. At no other time should you provide your user account information to any user logged in on the Website or elsewhere. You undertake that you will not allow / login and then allow, any other person to play from your user account using your username. You specifically understand and agree that we will not incur any liability for information provided by you to anyone which may result in your user account on the Website being exposed or misused by any other person.
You agree to use your RummyBank user account solely for the purpose of playing on the Website and for transactions which you may have to carry out in connection with availing the Services on the Website. Use or attempted use of your user account for any reason other than what is stated in the Terms may result in immediate termination of your user account and forfeiture of any prize, bonus or balance in the user account.
You also understand and agree that deposits in your user account maintained with us are purely for the purpose of participation in Cash Games made available on the Website.
You understand and agree that you cannot transfer any sum from your user account with us to the account of another registered user on the Website except as may be permitted by RummyBank and subject to restrictions and conditions as may be prescribed.
We are legally obliged to deduct tax at source (TDS) on winnings of more than Rs. 10,000/- in a single tournament, a single Pool Rummy game, or a single Points Rummy game, as the case may be. In these cases, you will be required to furnish your Permanent Account Number (PAN) duly issued to you by the Income Tax authorities if you have not already done so. TDS at the rate of 30% will automatically be deducted from such winnings and the rest will be credited to your RummyBank user account. Withdrawal of these winnings will only be permitted upon your providing your correct PAN details. These limits and rates are subject to change as per the prevailing rules and regulations. RummyBank’s obligation is this regard is limited to deducting TDS as required by law and providing you an appropriate certificate of tax deduction. We neither advise you nor shall in any manner be responsible for your individual tax matters.
We reserve the right to verify your PAN from time to time and to cancel any prize should your PAN be found inconsistent in our verification process.
Once you have completed the registration process, it would mean that our terms have been accepted by you and that they will be binding on you across all our services. Read Privacy policy for more information.
RummyBank may from time to time attempt to validate its players’ user accounts. These attempts may be made via a phone call or via email. In the event that we are not able to get in touch with you the first time around, we will make additional attempts to establish contact with you. If the phone number and email provided by you is not correct, we bear no responsibility for the Services being interrupted due to our being unable to establish contact with you.
If we are unable to reach you or if the validation is unsuccessful, we reserve the right to disallow you from logging into the Website or reduce your play limits and/or Add Cash limits until we are able to satisfactorily validate your user account. We will in such events email you to notify you of the next steps regarding user account validation. We may also ask you for proof of identification and proof of address from time to time.
Upon receipt of suitable documents, we will try our best to enable your user account at the earliest. However, it may take a few business days to reinstate your user account.
In the event that we have made several attempts to reach out to you but have been unable to do so, we also reserve the right to permanently suspend your user account and refund the amount, if any, in your user account to the financial instrument through which the payment was made to your user account or by cheque to the address provided by you. In the event the address provided by you is incorrect, RummyBank will not make any additional attempts for delivery of the cheque unless a correct address is provided by you and charges for redelivery as prescribed by RummyBank e are paid by you.
The Privacy Policy of our Website forms a part of the Terms. All personal information which is of such nature that requires protection from unauthorized dissemination shall be dealt with in the manner provided in the Privacy Policy of the Website.
You undertake that you yourself will play in all Games in which you have registered/joined and not use any form of external assistance to play. You shall not add unauthorized components, create or use cheats, exploits, bots, hacks or any other third-party software designed to modify the Website or use any third-party software that intercepts, mines or otherwise collects information from or through the Website or through any Services. Any attempt to employ any such external assistance is strictly prohibited.
Formation of teams and collusion between you and any other user(s) for participating in Games organized on the Website or any other form of cheating is strictly prohibited.
You are prohibited from doing any activity on the Website that may be construed as money laundering, including, without limitation, attempting to withdraw cash from unutilized cash added through credit cards or deliberately losing money to a certain player(s).
Sending SPAM emails or any other form of unsolicited communication for obtaining registrations on the Website to benefit from any promotional program of RummyBank or for any other purpose is strictly prohibited.
Your registration on the Website is restricted to a single user account which will be used by you to avail of the Services provided on the Website. You are prohibited from creating or using multiple user IDs for registering on the Website.
You may not create a login name or password or upload, distribute, transmit, publish or post content through or on the Website or through any service or facility including any messaging facility provided by the Website which is libelous, defamatory, obscene, intimidating, invasive of privacy, abusive, illegal, harassing; contains expressions of hatred, hurting religious sentiments, racial discrimination or pornography ;is otherwise objectionable or undesirable (whether or not unlawful);would constitute incitement to commit a criminal offence violates the rights of any person is aimed at soliciting donations or other form of help violates the intellectual property of any person disparage in any manner RummyBank or any of its subsidiaries, affiliates, licensors, associates, partners, sponsors, products, services, or websites promotes a competing service or product; or violates any laws.
In the event we determine that the login name created by you is indecent, objectionable, offensive or otherwise undesirable, we shall notify you of the same and you shall promptly provide us with an alternate login name so that we can change your existing login name to the new name provided by you. If you fail to provide an alternate name, we reserve the right to either permanently suspend your user account or restore your user account only after a different acceptable login name has been provided by you.
You shall not host, intercept, emulate or redirect proprietary communication protocols, used by the Website, if any, regardless of the method used, including protocol emulation, reverse engineering or modification of the Website or any files that are part of the Website.
You shall not frame the Website. You may not impose editorial comments, commercial material or any information on the Website, alter or modify Content on the Website, or remove, obliterate or obstruct any proprietary notices or labels.
You shall not use services on the website for commercial purposes including but not limited to use in a cyber cafe as a computer gaming centre, network play over the Internet or through gaming networks or connection to an unauthorized server that copies the gaming experience on the Website.
You shall not upload, distribute or publish through the Website, any content which may contain viruses or computer contaminants (as defined in the Information Technology Act 2000 or such other laws in force in India at the relevant time) which may interrupt, destroy, limit the functionality or disrupt any software, hardware or other equipment belonging to us or that aids in providing the services offered by RummyBank. You shall not disseminate or upload viruses, programs, or software whether it is harmful to the Website or not. Additionally, you shall not impersonate another person or user, attempt to get a password, other user account information, or other private information from a user, or harvest email addresses or other information.
You shall not purchase, sell, trade, rent, lease, license, grant a security interest in, or transfer your user account, Content, currency, points, standings, rankings, ratings, or any other attributes appearing in, originating from or associated with the Website.
Any form of fraudulent activity including, attempting to use or using any other person’s credit card(s), debit cards, net-banking usernames, passwords, authorization codes, prepaidcash cards, mobile phones for adding cash to your user account is strictly prohibited.
Accessing or attempting to access the Services through someone else’s user account is strictly prohibited.Winnings, bonuses and prizes are unique to the player and are non-transferable. In the event you attempt to transfer any winnings, bonuses or prizes, these will be forfeited.
If you are an officer, director, employee, consultant or agent of RummyBank or a relative of such persons (“Associated Person”), you are not permitted to play either directly or indirectly, any Games which entitle you to any prize on the Website, other than in the course of your engagement with RummyBank. For these purposes, the term ‘relative’ shall include spouse and financially dependent parents and, children.
You shall not post any material or comment, on any media available for public access, which in our sole discretion, is defamatory or detrimental to our business interests, notwithstanding the fact that such media is not owned or controlled by us. In addition to any other action that we may take pursuant to the provision hereof, we reserve the right to remove any and all material or comments posted by you and restrict your access to any media available for public access that is either controlled or moderate by us; when in our sole opinion, any such material or comments posted by you is defamatory or detrimental to our business interests.
All transactions on the Website shall be in Indian Rupees.
Once you register on our Website, we maintain a user account for you to keep a record of all your transactions with us. Payments connected with participation in Cash Games have to be made through your RummyBank user account. All cash prizes won by you are credited by us into this user account.
When making a payment, please ensure that the instrument used to make the payment is your own and is used to Add Cash into your user account only.
Subject to the Add Cash limits specified by us from time to time, you are free to deposit as much money as you want in your user account for the purpose of participating in Cash Games on the Website.
RummyBank wants you to play responsibly on the Website. The ability to Add Cash in your user account shall be subject to monthly Add Cash limits which we can be set by us with undertakings, indemnity, waiver and verification conditions as we deem appropriate in our sole discretion.
Credit card, Debit card, prepaid cash cards and internet banking payments are processed through third party payment gateways. Similarly, other payment modes also require an authorization by the intermediary which processes payments. We are not responsible for delays or denials at their end and processing of payments will be solely in terms of their policies and procedures without any responsibility or risk at our end. If there are any issues in connection with adding cash, a complaint may be sent to us following the complaints procedure provided in “Complaints and disputes” section below. You agree that in such an event of your credit being delayed or eventually declined for reasons beyond our control, we will not be held liable in any manner whatsoever. Once a payment/transaction is authorized, the funds are credited to your user account and are available for you to play Cash Games.
We have the right to cancel a transaction at any point of time solely according to our discretion in which case if the payment is successful, then the transaction will be reversed and the money credited back to your payment instrument.
Player funds are held in trust by us in specified bank accounts. RummyBank keeps all players’ funds unencumbered which will be remitted to you in due course subject to the terms and conditions applicable to withdrawal of funds. Funds held in your user account are held separately from our corporate funds. Even in the highly unlikely event of an insolvency proceeding, you claims on the deposits will be given preference over all other claims to the extent permissible by law.
You may withdraw your winnings by means an electronic bank to bank transfer for the amount of winnings.
You agree that all withdrawals you make are governed by the following conditions:
RummyBank can ask you for KYC documents to verify your address and identity at any stage. Withdrawals will be permitted only from accounts for which such KYC process is complete. You can choose to withdraw money from your user account at any time, subject to bonus/prize money withdrawal restrictions, by notifying us of your withdrawal request. Bonuses and promotional winnings are subject to withdrawal restrictions and can only be withdrawn when you have made at least one cash deposit on www.RummyBank.com and thereafter played at least one Cash Game.
Once notified, post verification of the withdrawal request, we may disburse the specified amount by electronic. We also reserve the right to disburse the amount on the financial instrument used to Add Cash to your user account.
Withdrawals do not attract processing charges as per the prevalent policy.
We will attempt our best to process your withdrawals in a timely manner, but there could be delays due to the time required for verification and completing the withdrawal transaction. We shall not be liable to pay you any form of compensation for the reason of delays in remitting payments to you from your user account.
To be eligible to win a prize/bonus, you must be a resident of India and accessing the Services of RummyBank on the Website from India.
If you are a prize winner resident in India and physically present in India while accessing the services of RummyBank but not an Indian citizen, we will remit your winnings in Indian Rupees to the bank account given by you, provided, the bank account is within India.
You are aware that any internet connectivity issues, disruptions due to your local internet environment, setup of software or hardware on your end are not controlled/corrected by RummyBank. Hence, the website will not be liable for any halts, breaks or interruptions in your usage of our services.
We reserve the right to suspend or terminate your account with us if we find you violating the terms of our website or breaching security of our website. You understand that our decision to suspend or terminate your services is binding on you and is it at our sole discretion.
If the need be, you can opt out of using our services at any point of time by contacting us @ service@rummybank.com . In such an event, your withdrawable cash balance, analysed following our verification, will be transferred to you via cheque or online transfer.
If we find any user breaching our security and privacy protocols, following an internal investigation, we may decide to undertake a range of actions, depending upon the severity of the detected breach. We reserve the sole right to act and take one or more of the following actions:
We can stop the services, indefinitely, on a user’s account.
We can permanently terminate a user’s account on our website.
We can collapse the withdrawable cash in your account.
We can demand compensation for the damages occurred because of a breach and even prosecute a user for offensive violations, violations contrary to prevailing law, if need be.
We can bar you from registering on our website in the future.
A user with a complaint can approach our customer care team for resolution by writing to service@rummybank.com. The user with a complaint is required to understand that all complaints and disputes at RummyBank are to be kept confidential. We will act to resolve complaints in standard time. Any decision taken by RummyBank, following a complaint, will be binding on the user. Any dispute, controversy or hold against the company shall be subject to the exclusive jurisdiction of the civil courts at Bangalore only.
All content and material on the Website including but not limited to information, images, marks, logos, designs, pictures, graphics, text content, hyperlinks, multimedia clips, animation, games and software (collectively referred to as “Content”), whether or not belonging to RummyBank, are protected by applicable intellectual property laws. Additionally, all chat content, messages, images, recommendations, emails, images sent by any user can be logged/recorded by us and shall form part of Content and RummyBank is free to use this material in any manner whatsoever, however, in no manner detrimental to the interest of the user.
RummyBank’s Claim of ‘India’s most Trusted Rummy Site’ Is completely based of its Users Reviews and acceptances & self assessments. The documents proving the same can be produced only in case of demand by an appropriate authority.
The details of various promotions/clubs /tournaments organized on the Website can be found on the Website. Eligibility and applicable conditions for the ongoing promotional programs are provided in the website, which form a part of the Terms. Further RummyBank reserves the right to cancel or modify the same without prior notice.
You agree to abide by the rules and regulations of each of the Games. You should ensure that you have read and understood the rules and regulations of the Games. These Game Rules form part of the Agreement and can be found on the ‘Game rules/how to play’ page of the Site. We may, from time to time, make additional Games available as part of the Services. This Agreement will apply to any Game Rules relating to such Games. We will let you know about, and give you the opportunity to read, such Game Rules at the time of introducing additional Games to the Site. We reserve the right to determine the results and winners of each of the Games in accordance with the Game Rules. By registering and/or participating in any Game or tournament you agree by these determinations and shall not be open to challenge. We will post lists of winners on the Site following each Game/tournaments.
The Company “RummyBank” shall not be liable for any claim, loss, injury, or damages (direct, indirect, incidental or any other kind whatsoever) arising from or in connection with your use of the Services, the Site or the platform. Notwithstanding anything to the contrary contained in the Agreement.
Prior to adding cash to your user account or participating in Cash Games, you shall be responsible to satisfy yourself about the legality of playing Cash Games in the jurisdiction from where you are accessing Cash Games. If you are not legally competent to individually enter into Indian Rupee transactions through banking channels in India and/or are not accessing the Website from a permitted jurisdiction, you are prohibited from participating in Cash Games on the website. In the event of such violation, your participation in Cash Games will be deemed to be in breach of the Terms and you will not be entitled to receive any prize that you might win in such Cash Games.
You represent that you have the experience and the requisite skills required to participate in the Activity and that you are not aware of any physical or mental condition that would impair your capability to fully participate in the Activity. You further acknowledge that you are solely responsible for any consequence resulting from your participating in this Activity or being associated with this Activity or around this Activity. You understand that RummyBank assumes no liability or responsibility for any financial loss that you may sustain as a result of participation in the Activity.
You understand that the funds in your user account held by RummyBank do not carry any interest or return.
You shall not hold RummyBank responsible for not being able to play any Game for which you may be eligible to participate. This includes, but is not limited to situations where you are unable to log into your user account as your user account may be pending validation or you may be in suspected or established violation of any of the Terms
You agree to indemnify and hold harmless the Company against any claims, actions, suits, damages, penalties, or awards brought against us by any entity or individual in connection with or in respect of your use of the Services, the Site or the Software.
The Company expressly disclaims all responsibility and liability for any harm resulting from your participation in, or cancellation of, any Game, any activity or transactions with third parties whom you may have connected to through the Services, the Site or the Software, and any User-generated Content, including any violation of intellectual property rights with respect to such User-generated Content.
Intellectual Property All rights, tangible and intangible, including copyright and other intellectual property rights, with regard to the Services, the Site and the platform, and any content or information displayed or contained therein, belong exclusively to the Company, unless expressly provided otherwise. The Company is merely permitting the User to play Games online and not use the same for any other commercial gain, and no right of any nature whatsoever is being passed on the user by virtue of permitting him / her to play the Game. Using the Services, the Site and the platform does not, expressly or impliedly, give you ownership of any intellectual property rights in the Services, Site or Software or the content or information you access. The company hold the rights over any content which may be generated by Users, including but not limited to the contents of chat messages or message boards/forums, you acknowledge that the Company is not responsible for such User-generated Content. You understand that you will be accessing such User-generated Content at your own risk, and will not hold the Company responsible for an obscene, defamatory, illegal or otherwise offensive User-generated Content which may be displayed or accessible. The Company reserves the right to change, amend, add and modify these Terms of Service at any time and without notice to the Users. The Users shall be responsible for regularly reviewing these Terms of Service, to obtain timely notice of such changes. Users’ continued use of the Website after changes are posted constitutes their acceptance of the amended Terms of Service.
The failure of either Party to insist upon a strict performance of any of the terms or provisions herein or to exercise option, right or remedy herein contained, shall not in future be construed as waiver or a relinquishment of such terms, provisions, option, right or remedy but the same shall continue and remain in full force and effect. No waiver by either Party of any term or provision hereof shall be deemed to have been made unless expressed in writing and signed by such Party.
These Terms of Use (and the Privacy Policy of the Website along with any other terms and conditions specified by the Company, such as those sent via email, etc.) contain all the terms agreed between the Parties regarding the RummyBank Website and their use and supersedes and excludes any prior terms and conditions between the Parties.
You are free to discontinue use of the Services on the Website at any time by intimating us of your desire to do so by sending an email to us at service@rummybank.com. If at such time, there is a positive withdrawable cash balance in your user account, we will, subject to satisfactory verification, disburse the same to you by online transfer or by a cheque in a timely manner.
An account of a customer is considered inactive if a time of 12 months has lapsed from the time of last login into our gaming system.
A monthly maintenance of Rs. 250 /- will be charged to an inactive account.
If the account balance of a customer remains negative on application of maintenance fees for more than 15 days, the account of the customer shall be closed permanently.
At RummyBank you are required to validate your Mobile number for playing Cash games. This is to safe guard fraud of any form at RummyBank. All your information is kept as confidential & not shared with any person or party in given reason. It is a mandatory process for all cash users to follow process of mobile authentication at RummyBank.
One player can have only one account on RummyBank. If multiple accounts are detected, the entire bonus amount on all accounts will be canceled. The Terms of Service are applicable to all services offered on RummyBank. Any violation of the Terms at any stage may result in disqualification from receiving the bonus.
The Terms and Privacy Policy shall be interpreted in accordance with the laws of India.
Any dispute, controversy or claim arising out of the Terms or Privacy Policy shall be subject to the exclusive jurisdiction of the civil courts at Bangalore.
Responsible gaming of RummyBank
At RummyBank, we value our customers seriously and want to go that extra mile to make sure that you are enjoying the RummyBank experience responsibly.
Our responsible gaming policy consists of several measures to ensure that "you" - the user, continue to play and enjoy your favourite rummy experience at RummyBank, in a safe and sustainable manner. Our responsible gaming policy aims to help you avoid potentially adverse consequences of continuous gaming.
Our objective as a business and a market leader is to provide you a platform that is "purely a source of entertainment". While most of you are casual rummy players who play online for entertainment, stress-busting, competition and challenges, we want to make sure that you are here for the right reasons and have some advice for you to keep in mind while you are playing:
Online rummy on RummyBank is played with people across India to keep you entertained and have fun in your free time.
You must be 18 years of age to play real money rummy.
While playing online rummy on RummyBank, we suggest that you keep track of time and money that you spend on RummyBank – in short, set a maximum amount of time for this game and abide it
If you end up losing multiple rummy games continuously, take a break. You’re not on you’re A-game today and there are more skilled players out there who could have just gotten the better of you
You can move to lower your ‘add cash’ limits at any point in time...
If you have lost more than your daily budget, pause your activity and come back in a few days. Do not try and spend more time and money to get back what you have lost for now – you can do this another time while playing within your limits.
Other customer protection measures available to you:
RummyBank pro-actively takes steps from time to time and identify if you are at risk of falling into irresponsible gaming patterns and will notify you immediately via emails, notifications and personalised phone calls.
RummyBank prioritizes your safety and have measures taken by to promote responsible play and have fixed daily and monthly purchase limits to your account.
If you find yourself getting irritable and restless because you are playing everyday, pause, reflect and ask yourself some of these questions:
Is the time I spend on playing on RummyBank interfering with my work and other responsibilities?
Are you playing to escape real problems or issues in your life?
Are you playing to make up for previous losses on RummyBank?
Our customer care agents are well trained to recognize responsible gaming issues and then take the necessary steps required to make sure that you have an enjoyable gaming experience.