Refund Terms And Conditions

Games Cancellation Settlement Policy

In the event, a rummy Cash Game is cancelled by RummyBank due to technical or other glitches at our end or due to some player(s) indulging in any form of unfair game play; the following settlement policy shall be followed:

Points Rummy Cash Games: In the event of cancellation of a Points Rummy Cash Game, the table balance of each player is restored to the amount at the beginning of the cancelled Cash Game and credited back to each player’s account. The same process is applied in Points Rummy Cash Games where collusion or cheating is detected in addition to any further action that RummyBank decides to take against players engaging in such activities as per the Terms.

Pool Rummy Cash Games: In the event of cancellation of a Pool Rummy Cash Game, the sum of all entry fees less RummyBank´s service charge only from the entry fee paid by players eliminated prior to the round when the Cash Game was cancelled, shall be equally distributed among the remaining players. In Pool Rummy Cash Games where collusion or cheating is detected, the entry fee paid by other players is refunded to them and the entry fee paid by players indulging in collusion or cheating is dealt with as per the Terms in addition to such further action as may be necessary in the opinion of RummyBank.